1. Overview

Wyzie ("we", "us", or "our") operates a subtitle search and aggregation service ("the Service") that indexes subtitle data from publicly accessible third-party sources. We respect the intellectual property rights of copyright holders and comply with the Digital Millennium Copyright Act of 1998 ("DMCA"), 17 U.S.C. §§ 501 et seq. This policy explains how to submit a valid takedown notice, how to submit a counter-notification, and how we handle repeat infringers.

2. DMCA Safe Harbor Notice (17 U.S.C. § 512)

Wyzie qualifies as a service provider under the DMCA and has registered a Designated Copyright Agent with the United States Copyright Office as required by 17 U.S.C. § 512(c)(2). We maintain a policy of responding expeditiously to notices of claimed infringement and, where appropriate, removing or disabling access to infringing material. We also maintain and enforce a repeat infringer policy as described in Section 7 below.

Nothing in this policy constitutes an admission that any content indexed or served by the Service infringes any copyright. We provide access to subtitle metadata and files sourced from publicly accessible third-party providers; we do not create, host, or own the underlying subtitle content.

3. Designated Copyright Agent

To submit a DMCA takedown notice, please direct your written communication to our Designated Copyright Agent:

We strongly prefer email submissions as they allow us to respond most quickly. Physical mail may result in significantly delayed processing.

4. Requirements for a Valid Takedown Notice

To be valid under 17 U.S.C. § 512(c)(3), a DMCA takedown notice must be a written communication that includes all of the following elements:

1. Identification of the copyrighted work. A description of the copyrighted work(s) you claim have been infringed, or, if multiple works are covered, a representative list.
2. Identification of the infringing material. A description of the specific material claimed to be infringing and information reasonably sufficient to permit us to locate the material on the Service - including specific URLs.
3. Your contact information. Your full legal name, mailing address, telephone number, and email address.
4. Good faith statement. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
5. Accuracy statement. A statement that the information in your notice is accurate, and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf.
6. Signature. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

Notices that are materially incomplete may be rejected without processing. We may, at our discretion, notify you of deficiencies and provide an opportunity to cure.

5. Our Response to Notices

Upon receipt of a valid and complete DMCA notice, we will act expeditiously to remove or disable access to the identified material. We will also make a reasonable good-faith attempt to notify the user whose content was removed, where contact information is available. Records of all valid takedown notices are maintained in accordance with 17 U.S.C. § 512(c) and may be forwarded to the Lumen Database or similar transparency registries as part of our commitment to openness.

6. Counter-Notification Procedure

If you believe your content was removed or disabled as a result of a mistake or misidentification, you may submit a counter-notification under 17 U.S.C. § 512(g)(3). A valid counter-notification must include:

1. Identification of the removed material and the URL(s) at which it appeared before removal.
2. Your contact information - full legal name, address, telephone number, and email address.
3. A statement under penalty of perjury that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.
4. A statement that you consent to the jurisdiction of the federal courts in your district (or, if outside the US, any judicial district in which we may be found), and that you will accept service of process from the party who submitted the takedown notice.
5. Your physical or electronic signature.

If we receive a valid counter-notification, we will forward it to the original complainant and reinstate the material within 10–14 business days unless the complainant notifies us that they have filed a court action to restrain the activity.

7. Repeat Infringer Policy

In accordance with 17 U.S.C. § 512(i), Wyzie maintains and enforces a policy that provides for the termination, in appropriate circumstances, of users who are repeat infringers. An API key associated with two or more valid DMCA notices may be permanently suspended at our sole discretion without refund. Users who attempt to circumvent such termination by obtaining a new API key under a different identity may be permanently banned from the Service.

8. Abuse of the DMCA Process

Submitting a materially false DMCA takedown notice is a violation of 17 U.S.C. § 512(f) and may expose the submitter to civil liability, including damages, costs, and attorneys' fees. We reserve the right to pursue all available legal remedies against parties who submit fraudulent or bad-faith takedown notices. Similarly, submitting a false counter-notification is a perjurious act and may result in civil and criminal liability.

9. Third-Party Sources

Wyzie aggregates subtitle data from publicly accessible third-party providers. We do not host, create, or own the underlying subtitle content. If you believe subtitle content originating from a specific third-party source infringes your copyright, we encourage you to also contact that source directly. Our ability to permanently suppress content is limited to what our Service indexes or serves; we cannot remove content from third-party sites on your behalf.

10. Contact

For all copyright and DMCA-related matters, contact our Designated Copyright Agent at support@wyzie.io. For general support inquiries unrelated to copyright, please use support@wyzie.io or our contact page.